Weirton Ride Title VI/ADA Procedure

Weirton Ride is committed to policy of non-discrimination in the conduct of its business, including its Title VI responsibilities and to the delivery of equitable and accessible transportation services. Any person who believes that he or she has been subjected to discrimination on the basis of race, color, national origin, or disability may file a complaint with Weirton Ride within 180 days from the date of the alleged discrimination. Listed below are ways to file a complaint.

In Writing

Complaints may be filed with Weirton Ride in writing and may be addressed to:

Kevin Davis
Transit Director
200 Municipal Plaza
Weirton, WV 26062

If you are unable to complete a written complaint or if information is needed in another language, we can assist you. Please contact us at 304-797-8597.

Directly to the U. S Department of Transportation

We encourage that you file the complaint with us. However, you may file a complaint with the Federal Transit Administration at:

Title VI Program Coordinator
East Building, 5th Floor-TRC
1200 New Jersey Ave., SE
Washington, DC 25090

Title VI Complaint Process

All complaints will be investigated promptly. Once received, the complaint will be recorded. You will receive a letter acknowledging that we have received your complaint. In instances where additional information is needed, you will be contacted in writing. Failure to provide the requested information within 10 days may result in the administrative closure of the complaint or a delay in the complaint resolution.

Response

An investigation will be conducted within 90 days from receipt of a completed complaint form. Once completed, you will receive a letter summarizing the results of the investigation, stating the findings, and advising of any corrective action to be taken.

When Different Languages are Needed

Weirton Ride, if requested will document describing Weirton Ride's Title VI Policy translated into languages other than English by calling 304-797-8597.

Need More Information?

For more information on Weirton Rides’ nondiscrimination obligations, please contact us at 304-797-8597.