FAQs • Weirton, WV • CivicEngage

When a Boil Order Notice is issued, what should I do?: Do not drink the water without boiling it first. If you live in the affected area listed above bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Disinfection will be verified as soon as possible and the boil water notice will be lifted through local media notification.

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Utilities

1. How do I get a Pool Credit?: Call the Sanitary Board at 304-797-8550. We will need your name, address, phone number & the size of your pool. You will receive a credit on your upcoming bill.

2. What is the address for the Water Treatment Plant?: The address for the Water Treatment Plant is 3031 Birch Dr.

3. What is the address for the WAWB office and phone #: The WAWB Office is 125 E. Belleview Dr., 304-740-5020

4. How do I get a Sewer Permit?: Sewer Permits can be obtained at the Sanitary Board office at 5000 Freedom Way. Call 304-797-8550 for more information.

5. When a Boil Order Notice is issued, what should I do?: Do not drink the water without boiling it first. If you live in the affected area listed above bring all water to a boil, let it boil for one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Disinfection will be verified as soon as possible and the boil water notice will be lifted through local media notification.