Complaints regarding ADA should be submitted as per the following grievance procedure:
Complaints must be submitted, in writing, to Weirton Transit to operations@weirtontransit.com. A written response from Weirton Transit will be forwarded to the complainant within ten days (lO) working days.
https://www.cityofweirton.com/528/WTC-ADA-Complaint-Form
If you are unable to complete a written complaint or if information is needed in another language, we can assist you. Additionally, information in alternative
accessible formats are available upon request. Please contact us at 304-797-8597.
Please submit your complaint form to the office or email address or the fax number listed below:
Philip Gilcrest, Manager Weirton Transit Corporation 200 Municipal Plaza
Weirton, WV 26062 Fax:304-797-8597
Email:
A record of action taken and all correspondence on each complaint will be maintained at the transit office.
